Image of a phone showing an email from Maggie

Get BS-free insights to help you build a simple and sustainable service business.

Direct to your inbox on Wednesdays

Arrow pointing to Small Business Boss email sign up button
Click here to subscribe

Check out our deep dive essays (and podcast episodes) diving into the online business status quo with actionable ideas designed to cut the BS.

sell the strategy

Sell the Strategy: Stepping Up Your Service Business

As service providers, there are definitely situations where we can feel underpaid and unappreciated which leads to frustration and resentment. I know I’ve definitely been…

myths about service businesses

Myths About Service Businesses (The 2022 Edition)

With any business, you don’t always know what you don’t know. So when certain things about service businesses get repeated over and over again by…

how to get referrals

How to Get Client Referrals (Everything You Need to Know 2022 Edition)

Referrals are typically how most service business owners get their clients. But what happens when you want more referrals so you can continue to grow?…

image of a lightbulb with text that reads "business proposal ideas"

Business Proposal Ideas to Win More Clients

As someone who’s been selling creative, done-for-you services for more than 15 years, I could talk business proposal ideas all day.  Why? It’s simple. People…

image of calculator and cash with text that reads "how much should i charge for my services"

How Much Should I Charge For My Services?

If I had to pick one question that comes up most often when working with clients in our masterminds, it’s probably, “how much should I…

image of michelle with text that reads "why your message really matters"

Why Your Message Really Matters Now More Than Ever with Michelle Mazur

Freedom. Your best life. Burnout. What do all these things have in common? They’re all messages we hear over and over again in online business.…

image of woman meditating with text that reads "taking a break"

Taking a Break When Things Get Weird

Here we are a month into the new year, and well, it’s kind of weird. Okay, for some of us it’s a lot weird. In…

image of two women conversing with text that reads "how to consistently foster respect"

Client Experience: How to Consistently Foster Respect

When it comes to working with clients, there are a lot of places where things can get bumpy. For me, respect has definitely been one…

woman checking watch with text that reads "building a trusted business"

Building a Trusted Business: 7 Specific Ideas to Implement in 2022

Trust is a key component of your ability to market, sell and serve your clients on an ongoing basis. But building trust is harder than…