Services Business

work with clients

How I Really Work With Clients

Have you ever had a coach try to jam you and your business into a cookie-cutter system or blueprint? I know I have, and spoiler alert: it didn’t work. In this episode, we’re looking at the problem with these blueprints, and how when we work with clients of any kind we need to embrace the…

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Frequently asked questions

Your Burning Questions Answered

When it comes to running a service business there are so many different elements of what we do. And that means that while I publish a new episode nearly every week of the year, there are so many questions that I don’t get to answer. Over the last year, I’ve had a lot of fun…

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paying your team

Paying Your Team: What You Need to Know

This is an updated version of a post originally published on July 23, 2020.  I often get asked how much people should be paying their team. And while that answer varies by the role, my answer is always that you should be paying your team in a way that’s ethical and fair. Especially if you…

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capacity planning

The Basics of Capacity Planning

We’ve all been there. Things are going great, but then we realize that we’ve bitten off more work than we can chew. We’re slammed. Overwhelmed and ready to light a match and burn down our business. The good news is that there’s help for this, and it starts with capacity planning, where you get a…

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service business model

Small, Simple & Sustainable: The Profitable Service Business

Small, Simple & Sustainable: The Profitable Service Business By Maggie Patterson All opinions in this post are my opinions and mine alone. Table of Contents Listen Now To This Essay On The BS-Free Service Business Show One of the loudest, and most damaging conversations in the online business world is about scale. There’s this idea…

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service business model

Unpacking the Service Business Model: Coaching vs. Done For You

When I think back to some of the worst advice I’ve received over the years, it came from people who didn’t understand how to run a creative, done-for-you service business. When we get our guidance from people who don’t get the nuances between different types of service businesses, we can find ourselves wasting time and…

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client offers

Design Your Services: What’s the Right Offer for You & Your Clients?

If you’ve been in the online business world for more than six months, you’ve likely watched trends come and go about what type of service you should offer. From VIP days to projects to flat-rate pricing, there are countless options that tend to fall in and out of favor. In this episode, we’re exploring how…

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service business

It’s Time to Elevate the Service Business

If you’re a service provider who has ever felt disrespected by how people talk about service businesses, or you’ve wondered if you should just throw it all in for something simpler, then this episode is for you. In this episode we’re unpacking why people want to quit services, what to do about it, and why…

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service business myths

7 Toxic Myths About Service Businesses That Need to Go

I’ve spent my entire 20+ year career in service businesses, so when people roll up on the internet and tell me all the things wrong with them, my back immediately goes up. In online business circles, service businesses are treated as the bottom of the barrel. There’s a weird unofficial hierarchy that’s been created which…

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